Privacy Policy
```Umni360 (we, us, our) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, disclose, and safeguard your information when you visit or make a purchase from our website, mobile applications, or related services (collectively, the Services).
This policy is written with our primary customers in Jamaica in mind, while also accounting for current and future customers across the Caribbean.
1. Information We Collect
We collect information that you provide directly to us, information collected automatically, and information from third parties.
1.1 Personal Information You Provide
- Full name
- Email address
- Phone number
- Billing and shipping address
- Payment details (processed securely by third-party payment providers)
- Account login credentials
- Order history and customer support communications
1.2 Automatically Collected Information
- IP address
- Browser type and version
- Device information
- Operating system
- Pages viewed and time spent on our site
- Cookies and similar tracking technologies
1.3 Information from Third Parties
- Payment processors
- Delivery and logistics partners
- Marketing and analytics providers
- Social media platforms, if you interact with us through them
2. How We Use Your Information
- Process and fulfill orders
- Deliver products and services
- Communicate with you about your account, orders, or inquiries
- Improve our website, products, and customer experience
- Detect and prevent fraud, unauthorized access, and illegal activity
- Comply with legal and regulatory obligations
- Send marketing communications where permitted or with your consent
3. Legal Basis for Processing
- Your consent
- Performance of a contract
- Compliance with legal obligations
- Legitimate business interests that do not override your rights
4. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance functionality, analyze traffic, and personalize content. You may control or disable cookies through your browser settings; however, some features of our Services may not function properly without them.
5. Sharing and Disclosure of Information
We do not sell your personal information.
- Service providers for payments, hosting, analytics, marketing, and delivery
- Regulatory or law enforcement authorities when required by law
- Business partners strictly for order fulfillment
6. Data Storage and Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. While we take security seriously, no method of transmission over the internet or electronic storage is completely secure.
7. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal requirements, resolve disputes, and enforce agreements.
8. Your Rights
- Access your personal information
- Request corrections or updates
- Request deletion, subject to legal obligations
- Withdraw consent
- Object to certain types of processing
9. International Data Transfers
As Umni360 expands across the Caribbean, your information may be transferred to and processed outside your home jurisdiction. We take steps to ensure appropriate safeguards are in place.
10. Children’s Privacy
Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
11. Third-Party Links
Our Services may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
13. Contact Us
Umni360
Email: info@umni360.com
Website: www.umni360.com